Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
The restaurant stuff were great a young lady Ilrat gave me a great services at restaurant, unfortunately the lady at reception wasn’t so welcome she made me send away decorations team because I wasn’t allowed to put decorated my room even though it not in their terms and conditions honestly I was disappointed. Anybody who’s to go there for they partner’s birthday think twice
TheVoyager
夫妻/情侶出遊
特大床房
入住於2024年12月
5.0
超讚
評價於:2025年01月06日
Perfect location for a weekend in Birmingham. Really enjoyed the pool and sauna which were clean and well-maintained. Will definitely stay here again.
訪客用戶
好友出遊
運河景高層特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月28日
Once again another fantastic stay at this hotel. The staff, especially at breakfast are beyond superb! We always get made to feel so welcome each and every time.
Great stay and use of the lounge , great night sleep , mattress was conformable, breakfast was good and the staff
Bumblebee06
家庭出遊 雙床房
入住於2025年08月
3.0
評價於:2025年09月06日
Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
The restaurant stuff were great a young lady Ilrat gave me a great services at restaurant, unfortunately the lady at reception wasn’t so welcome she made me send away decorations team because I wasn’t allowed to put decorated my room even though it not in their terms and conditions honestly I was disappointed. Anybody who’s to go there for they partner’s birthday think twice
TheVoyager
夫妻/情侶出遊 特大床房
入住於2024年12月
5.0
超讚
評價於:2025年01月06日
Perfect location for a weekend in Birmingham. Really enjoyed the pool and sauna which were clean and well-maintained. Will definitely stay here again.
訪客用戶
好友出遊 運河景高層特大床房
入住於2025年09月
5.0
超讚
評價於:2025年09月28日
Once again another fantastic stay at this hotel. The staff, especially at breakfast are beyond superb! We always get made to feel so welcome each and every time.
Bumblebee06
家庭出遊
雙床房
入住於2025年08月
rainllc123
商務出差
雙床房
入住於2025年07月
Nantongdadike
商務出差
雙床房
入住於2025年05月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年08月
TheVoyager
夫妻/情侶出遊
特大床房
入住於2024年12月
訪客用戶
好友出遊
運河景高層特大床房
入住於2025年09月
300048****
商務出差
雙床房
入住於2025年09月
Steve Hu
商務出差
高層特大床房
入住於2024年11月
匿名用戶
獨自出遊
高層特大床房
入住於2025年01月
NH1
商務出差
通往俱樂部特大床房
入住於2024年08月
Bumblebee06
家庭出遊 雙床房
入住於2025年08月
rainllc123
商務出差 雙床房
入住於2025年07月
Nantongdadike
商務出差 雙床房
入住於2025年05月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年08月
TheVoyager
夫妻/情侶出遊 特大床房
入住於2024年12月
訪客用戶
好友出遊 運河景高層特大床房
入住於2025年09月
300048****
商務出差 雙床房
入住於2025年09月
Steve Hu
商務出差 高層特大床房
入住於2024年11月
匿名用戶
獨自出遊 高層特大床房
入住於2025年01月
NH1
商務出差 通往俱樂部特大床房
入住於2024年08月